Recently I got through a tough Situation at my Work Location, A terribly upset CEO shouted that our team is not communicating effectively and that’s taking a toll on the organizational effectiveness. He Mentioned that we are skipping deadlines, missing opportunities and losing revenue.
He also said, “it has gone to the extent that we have many great talkers but no great communicators”.
He tried motivating our managers to communicate effectively, but wasn’t successful and was wondering what’s next. I Myself worked on few strategies which I love to Suggest my CEO to implement which could inspire team to effectively communicate and build better communication strategies to improve the overall organizational effectiveness.
Ways to inspire your team to communicate effectively
Help them connect with the core purpose of your organization
Human beings need a good reason to strive to work and hence having a strong sense of purpose will have powerful positive effect on your team. What do you do is of course important, but what matters the most is why do you do and what you do?
Organizations should have deeper meaning and purpose as to what and why they are there for. As a boss, your core beliefs about the organization, it’s mission, strategy and execution is of utmost important to inspire your team to build conviction.
Helping our managers understand this core of our organization will highly enable them to effectively communicate.
Encourage openness and transparency
Openness is one of the critical components of effective communication. Openness is also crucial in building trust, mutual understanding and relationships in an organization.
People these days really hate authority. They want their manages to be more human, less perfect and at times bit vulnerable too. Encourage your managers to freely communicate, easily accessible and approachable in order to build openness and trust in the environment.
Teach them to communicate precisely
Organizations are filled with great talkers but not great communicators. We were always taught from our school and college days to express more.
Managers who are skilled at thinking and communicating with clarity and precision always become effective communicators. Specificity, Clarity and Braveness are the 3 fundamental components of effective communication. Teach your managers to be clear, concise and confident in all their communications.
Ask them to tell a story
People easily forget facts and figures, while experiences are remembered for long. Best way to bring about experiences is through Story Telling. Ask managers, employees, customers, suppliers and every other stakeholders to share their stories and it will be an excellent channel of effective communication.
Story telling is often the best way to inform, inspire and get things done. While a team member unfortunately falls in a negative situation ask the team to tell their experiences as story so that it will be easy to digest to the person who made mistake.
Be exemplary and an inspiring role model
As a leader, it’s always better to demonstrate than to advice. Create standards of excellent in communication and set a precedence for others to follow. Find innovative ways to encourage your team to communicate using new methods and techniques. Encourage them to take new initiatives, make mistake and learn from the attempts to become a better communicator.
The Best Thought Leader ‘Brian Tracy’ says;
“Perhaps the most important thing you do as a good leader is to be an excellent role model. Lead by example. Walk the talk. Always carry yourself as though everyone is watching, even when no one is watching. A good leader is an excellent role model because they are completely reliable. People can take them at their word and trust that they will do what they say. A trusted role model makes promises carefully, and always keeps their word.”
Provide opportunities for Self-Development
Employees will be more valuable only if they get opportunity to continuously learn and build new skills. Organizations that offer it’s employees numerous opportunities to advance their professional development, with a wide range of seminars, training programs. Personal development allows an organization to be dynamic and proactive.
“Effective communication is an art that takes effort and commitment to learn, practice and most importantly needs to come from the heart”